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Upcoming Notices
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Facility Booking
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Booking History
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Guest & Visitor Registration
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My Registered Guests
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Guest Rules
🏊 Pool — max 4 guests per unit
🎾 Tennis / Squash — max 3 guests
🏀 Basketball — max 12 total occupants
💪 Gym / Fitness — no guests
🧖 Steam Rooms — no guests
👶 Under 12 at pool — parent must be present
👥 All guests must be accompanied by a resident
📅 Guests for a facility event require a confirmed booking before they can be registered
Defect Reporting
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My Reports
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Parcel Management
Notify Guardhouse of an Expected Parcel
- 1 Enter the reference from your delivery notification
- 2 The guardhouse receives & holds your parcel
- 3 Collect it within 7 days — after that it's returned
My Parcels
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Move-In / Move-Out
Move Rulesexpand_more
✅ Minimum 7 working days advance booking
✅ Permitted: Mon–Fri, 9am–5pm only
❌ No weekend or public holiday moves
❌ No moves day before / after gazetted holidays
💰 Refundable deposit: S$2,000
📄 Admin fee: S$200 non-refundable
🔍 Post-move inspection required for deposit refund
🏗 Renovation: max 80 working days
Checklistexpand_more
☐ Book service lift at least 7 days ahead
☐ Pay S$2,000 refundable deposit
☐ Pay S$200 admin fee
☐ Acknowledge house rules
☐ Provide moving company and vehicle details
☐ Ensure common areas clean after move
☐ Return all access cards and transponders
☐ Notify management of updated resident details
Book Service Lift
My Move Bookings
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Feedback & Complaints
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A reference number is issued on submission. Management responds within 48 hours. Unresolved cases are auto-escalated.
My Submissions
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Announcements
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Payments
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Resources
Download by-laws, fire safety guidelines, meeting minutes, and other building documents.
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